Soam's Custom Upholstery

Patrick Ma a year ago

Went to visit this shop to get a quote. Unfortunately, it seemed that the owner seemed most interested in how much could squeeze out of the potential job. First straight off, asking me for what I did for work with the intent of determining some manner of economic status. Now I am all in for supporting local businesses and happy to pay good wages for a job well done, but being in the manufacturing business myself, I knew something seemed a little off when Soam quoted me $1200 for the leather hide. Working in sourcing leather for producing some of my own consumer goods, a full hide of around 55-60 sq ft of 3oz premium Italian cowhide retails (this is without discounts to the trade) for around $685.00. Soam quoted me $1200 for 40-45 sq ft. Then he quoted me $700 to recover one of my Emeco Navy Officer chairs (in overall very good condition) claiming this was, "one of the most difficult jobs to do". Again, it seemed he was trying to justify the labor rates based on "complexity". After he quoted the $700 per chair (x2), plus the $1200 for the leather hide, he then lost eye contact, looked away and down for a moment, and said the job was actually going to be $3000.00 for the job with a s

Jackie Bender 2 years ago

Soam helped me refurbish a mid-century chair with detached cushions that belonged to my grandfather. I'm leaving a 2 star review primarily because the quote I originally received was incomplete and the final project turned out almost double what I thought when I agreed to move forward. Had I known the final price, I likely would would have looked for another solution as the price is not worth the value. First, the good: - Soam is friendly, was on time for appointments, and helped me pick out a good fabric and color for the cushions. We discussed how to preserve the integrity of the chair while making it usable again. What led to my two star review: - Price: when I decided to move forward with the project I thought the cost would be $650, inclusive of the fabric/foam. Later I was told fabric and foam were extra, plus shipping (for the fabric?), and sales tax, which made the total $1105. I would not have moved forward with this if I had known the price would be this high. So for anyone looking to get work here, I strongly recommend you get a complete estimate with all the lines on his invoice form filled out even if it says they are estimates subject to revision. - Communication:

Suzanne Habley 3 years ago

This was the perfect place to have new sofa seat covers made. The fabric was as near to the original as you can get,the quality of the finished product was excellent, the interactions were fun, and the covers were finished before I had expected ! 👍 Wonderful craftsmanship and super nice people!

Beth Silver Edited a year ago

I had such a good experience having my sofa cushions refurbished. Excellent job and very nice person. Will definitely be back. Update: I recently took a mid-century chair in to be reupholstered and they did a beautiful job. It was priced fairly.

JaZ24 3 years ago

I had a wonderful experience with this establishment this past week. They had the exact type of foam I needed for replacement inserts for 2 custom couch cushions. They have to be cut to order but the wait is only a week. Best of all was the exceptional and personalized service and especially the kindness of the owner. I felt like a beloved family member was helping me and I was offered to have my pieces delivered to my home since I don’t drive. I highly recommend this upholstery store and please, support our local shops!